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Marriott has a strong commitment to providing excellent service to all of our customers,
including respecting their concerns about privacy. We understand that visitors to our
website may have questions about whether and how this website collects and uses information.
We have prepared this statement to inform you of the privacy principles that govern
www.marriottwaikiki.com.
This statement contains numerous general and technical details about the steps we take to
respect your privacy concerns. The bottom line is that the needs and expectations of our
customers form the foundation of everything we do – including protecting your privacy.
Marriottwaikiki.com does link out to other websites. Please review each website's individual
privacy policies for specific information on how they handle your information.
Browsing: We have not configured this website to collect any personal information from your
computer when browsing this site. This means that, unless you voluntarily and knowingly provide
us with personal information, we will not know your name, your email address, or any other
information identifiable to you.
Internet Protocol (IP) Address: An IP address is a number that is
automatically assigned to your computer every time you browse the Internet. When users request
a page from our site, our servers log the user's current IP address. We use IP addresses to help
diagnose problems. We do not link IP addresses to any personal information about you.
Cookies: Our website uses "cookie" technology. "Cookies" are encrypted strings of text that a
website stores on a user's computer. Our website requires the use of a cookie throughout the online
reservation process. In addition, a cookie is used to: Recognize return visitors;
- Allow registered users to login without typing their login name each time;
- "Remember" the purchases of gift certificates that you place in the "shopping basket"
for that visit;
- Customize the appearance of our website based on the hotel brand you initially sought to
visit (i.e., based on the website address you initially typed in);
- Prevent the same user from making repeated enrollments in our Marriott Rewards program see
(http://www.marriottrewards.com/rewards/terms/default.asp
for the specific terms and conditions
and privacy statement that apply to that program);
- Store and recall user preferences and identify which of our web pages are most useful for our visitors;
- Measure usage of our site and the various pages on the site; and
- Provide functionality and content that we believe would be of interest and value to you.
The type of cookies that we use are referred to as "persistent" cookies because they remain
on a user's computer hard drive until they are deleted by the user. We do not use cookies to
gather information concerning your visits to other sites, nor ascertain any personal information
about you apart from your dealings with www.marriottwaikiki.com and your transaction history
with Marriott. Cookies do not corrupt or damage your computer or computer files.
If you do not wish to receive these cookies, you may set your browser to reject the cookies
(consult the instructions for your particular browser on how to do this), although doing so
may affect your ability to perform certain transactions on our website.
Information Needed to Execute the Transaction You Request: When we need
to collect information
from you, we will ask you to voluntarily supply us with the information we need. For example,
if you would like to make a reservation at our hotel, we will ask you for information such as name,
address, telephone number, email address, credit card type, credit card number, expiration date
and room preference (non-smoking room or no preference) to process your reservation. We will use
your email address to send a confirmation and, if necessary, might use the other information to
contact you for help to process the reservation. The same type of information would be requested
to complete a gift certificate transaction.
We may also ask you to fill out an online customer survey, to obtain your suggestions or comments
about your use of Marriott services, or for similar purposes. Providing this information is voluntary
and it is used only for the purpose for which the information was collected and is not used for
direct marketing or shared with other companies.
Email: It is our intention to only send you email communications that will be useful to you and that
you want to receive. When you create a personal profile on marriottwaikiki.com or make a reservation
on Marriott.com or make a reservation via telephone and provide your email address, we will
occasionally contact you via email and provide information about products and offerings that may be
of interest to you. These communications will typically relate to special Marriott offers and
promotions. If you would prefer not to receive such emails you may indicate so in your profile.
In addition to your choice to opt-out of emails in your personal profile on Marriott.com, you are
provided the opportunity to opt-out of future emails in every email message you receive from
www.marriottwaikiki.com/unsubscriber/.
We use a third-party email service provider to send emails. This service provider is prohibited
from using your email address for any purpose other than to send a Marriott related email. Emails
you receive do contain pixel tags (see description above) that help us to send the email in a format
you can read, to allow us to track the aggregate number of emails read and to measure in aggregate
if any of the links in the email were accessed. No other information is collected or used from pixel
tags.
Marriott Use of Information: We treat the information you provide to us as confidential information;
it is, accordingly, subject to our company's security procedures and strict corporate policies
regarding protection and use of confidential information. Because laws applicable to personal
information vary by country, our hotels or other business operations may put in place additional
measures that vary depending on the applicable legal requirements. Information is generally processed
and stored in the United States, in which data protection laws are not as comprehensive as in the
European Union.
Disclosure of Information to Third Parties: Marriott prohibits the sale or transfer of personal
information to entities outside of the Marriott family of companies and hotels for their use without
your approval and giving you the opportunity to opt-out.
Links to Other Sites: If you choose to leave this Marriott Waikiki site via links to other non-Marriott
sites, including those of advertisers, Marriott is not responsible for the privacy policies or content
of those sites, nor is Marriott responsible for the cookies those sites use.
Legal Issues: This is a United States website and is subject to United States law. Marriott Waikiki
Beach Resort will disclose personal information without your permission when required by law, or in
good faith belief that such action is necessary to investigate or protect against harmful activities
to Marriott guests, visitors, associates, or property (including this site), or to others.
Marriottwaikiki.com Privacy Statement Changes: In the future, we may need to change the privacy
statement for www.marriottwaikiki.com. All changes will be made here so that you will always know what
information we gather, how we might use that information and whether we will disclose it to anyone.
How to Contact Us: If you have any questions about this privacy statement or privacy concerns please
send an email to privacy@marriottwaikiki.com.
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